Privacy Policy

1. Introduction and company information

This Privacy Policy explains how GreenHarvest Produce Ltd collects, uses, stores, shares, and protects personal data when it operates its business as a vegetable supplier and any related services, including sales, deliveries, customer communications, supplier management, website interactions, and other business activities.

The data controller responsible for your personal data is:

This Privacy Policy is intended to provide clear information about our data handling practices in a professional and transparent manner, in accordance with applicable privacy and data protection laws.

2. Data collection and processing

GreenHarvest Produce Ltd may collect and process the following categories of personal data, depending on your relationship with us and the services you use:

We generally collect personal data directly from you, such as when you place an order, contact us by phone or email, use our website, enter into a contract with us, or otherwise interact with our business. In some cases, we may receive data from third parties, such as payment providers, delivery partners, professional advisers, or publicly available sources where permitted by law.

We process personal data using both automated and manual methods as needed for business operations, record keeping, communication, compliance, and service delivery.

3. Purpose of data processing

GreenHarvest Produce Ltd processes personal data for the following purposes:

We only process personal data where it is necessary for a legitimate business purpose and where such processing is permitted by applicable law.

4. Legal basis for processing

GreenHarvest Produce Ltd relies on one or more of the following legal bases for processing personal data, depending on the circumstances:

Where processing is based on consent, you may withdraw that consent at any time, as described below.

5. Data sharing and third parties

GreenHarvest Produce Ltd may share personal data with third parties where necessary and lawful, including the following categories of recipients:

We require third parties who process personal data on our behalf to implement appropriate safeguards and to use the data only in accordance with our instructions and applicable law. Where a third party acts as an independent controller, their own privacy terms may also apply.

6. Data transfer to third countries

Where personal data is transferred outside the United Kingdom and/or the European Economic Area to countries that may not provide the same level of data protection, GreenHarvest Produce Ltd will take appropriate steps to ensure that such transfers are lawful and protected by suitable safeguards.

These safeguards may include, where applicable:

Where required, you may request further information about the relevant safeguards by contacting us using the details below.

7. Storage duration

GreenHarvest Produce Ltd retains personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, contractual, or regulatory requirements.

When personal data is no longer required, we will delete it or anonymise it securely in accordance with our retention procedures.

8. User rights (access, rectification, erasure, restriction, data portability, objection)

Subject to applicable law, you may have the following rights in relation to your personal data held by GreenHarvest Produce Ltd:

To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may need to verify your identity before responding. We will respond within any timeframe required by applicable law.

9. Withdrawal of consent

Where GreenHarvest Produce Ltd relies on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, we may no longer be able to provide certain optional services or communications, but this will not affect processing based on another legal basis where that processing is lawful.

10. Right to complain

If you have concerns about how GreenHarvest Produce Ltd handles your personal data, please contact us first so that we can try to resolve the issue.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. In the United Kingdom, this is generally the Information Commissioner’s Office (ICO).

11. Data security

GreenHarvest Produce Ltd takes the security of personal data seriously and implements appropriate technical and organisational measures designed to protect against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include, as appropriate:

While we take reasonable steps to protect your personal data, no system can be guaranteed to be completely secure. You should also take care when sharing information online or by email.

12. Contact information

If you have any questions about this Privacy Policy or our data handling practices, or if you wish to exercise your rights, please contact:

13. Changes to privacy policy

GreenHarvest Produce Ltd may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or other relevant factors. Any updated version will be made available through our usual communication channels or website, where applicable.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal data. Continued use of our services after changes take effect may indicate acceptance of the updated policy, to the extent permitted by law.

Effective date: 14 July 2026

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